"Protecting that which our clients treasure most … Everything they own and everyone they love"
Contact Ronald C. Morton, J.D., LL.M., CELA | (601)925-9797 | Representing Families Throughout Mississippi
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Client Communications Policy
The Morton Law Firm uses the following methods to communicate directly with clients: telephone, fax, letter, email, and voice mail. In addition, when out of the office, our attorneys are able to communicate with the office though text messaging, wireless email, and cellular phone.
Our desire is to make it as convenient as possible to respond to our clients’ needs and concerns in a timely manner. Mr. Morton would love to be available to personally receive every client call. Unfortunately, because of appointments, seminars, and court appearances outside the office, client appointments inside the office, and the solitary time required to perform important client work, Mr. Morton is not always available to personally respond when clients call.
However, our well trained staff is able to handle most routine matters and inquiries, and for those matters requiring an attorney, Mr. Morton tries to return all client calls on the same business day or the following day, between the hours of 4:30 p.m. and 5:30 p.m.
Usually, a Morton Law Firm staff member will be able to address your concerns and provide the information you request. Feel free to discuss your concerns with any of the staff at the Morton Law Firm. Your call will always be held in the strictest confidence. Our team members will do their best to assist you. If your call requires a lawyer, your message will be passed on to Mr. Morton for a prompt reply. Generally calls are only returned by Mr. Morton after 4:30 p.m. each day.
The Morton Law Firm uses e-mail to correspond with clients who prefer to use e-mail. Someone from the firm will respond to all e-mails within 24 hours. However, we may not be able to answer your question within those 24 hours, especially if it requires some research. For those matters not billed as flat fees, all e-mails will be billed the same as phone calls. Email is checked twice each day, once at the beginning of the day, and once at the end of the day. Email and fax communications are treated with no more urgency than other communication methods. Morton Law Firm will not send any confidential information via e-mail. Although every effort is made to ensure electronic privacy, we suggest that clients not send any questions that may be sensitive or confidential via e-mail.
Voice Mail
Voice mail is checked throughout the day. If your call is answered by voice mail during normal business hours of 8:30 a.m. to 12:00 p.m. or 1:00 p.m. to 5:00 p.m., chances are that all lines were busy and a staff member will return your call within the hour. Our staff is generally at lunch between the hours of 12:00 p.m. and 1:00 p.m., and promptly checks messages upon their return.
Urgent Communication
The Morton Law Firm will never use e-mail for urgent communication, and we ask that you not use e-mail for any urgent communications, as we cannot ensure that it will be received timely. If you need to contact us or get important information to us immediately, contact us by phone.
Timeliness
For those calls requiring action by an attorney, Ronald Morton will make every effort to return your call on the same day after 4:30 p.m. However, there are times, often due to urgent client matters or trials, when Mr. Morton is unable to respond that quickly. The staff will do their best to inform you of these times. Please be patient and know that some client matters require uninterrupted and continuous attention, and Mr. Morton will occasionally be unavailable for extended periods while handling such matters, just as he will be unavailable to other clients when he is handling your important matters. We appreciate your understanding when such times arise
Clients
This policy applies only to those who have retained the services of Morton Law Firm. Communications of prospective clients and those making general firm inquiries should not expect to be contacted on the same day, and will be responded to only when we are able to do so.
I'm Here Because...
Protection from Medicaid
I want to protect my parent's House and Money from Medicaid and Nursing Home costs.
Protection from Lawsuits
I want my Legacy Protected from Creditors, Lawsuits, Divorce, Remarriage, Medicaid Nursing home taxes and Probates.
Qualify for Aid
I want to qualify for VA Aid and Attendance benefits to help pay for in-home care assisted living and nursing home.
Affiliation & Accreditation
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How to Work with Us
Our firm has a 3 step process to help you move from "I'll get around to it" to "I'm Finished!" It begins with a phone call where, together, we determine whether our firm can help. If we are a good fit, you will have the opportunity to schedule an in -person meeting. If not, we will refer you to someone who can help. Either way, you will be on your way to solving your problem. It begins with clicking the button and scheduling a call. Would you like to see how Morton Law Firm can help you?
Morton Law Firm, PLLC
"Protecting that which our clients treasure most... Everything they own, and everyone they love."
What Makes Us Different?
Were you told not to bother applying for the Aid & Attendance Special Pension Benefit for Wartime Veterans because “no one ever gets approved?” Our firm’s 5 step process has been qualifying veterans and their widowed spouses for this valuable benefit for over a decade.
Worried about how your child with special needs will get proper care when you are no longer available to help? Our firm helps families provide financially for their special needs children without costing them their government benefits.
Our firm has a 5-step process to ensure that all the details of your loved one’s estate are handled with a minimum of delay. When it comes to Mississippi Probate, we literally wrote the book.
Other firms practice “Elder Law” as one of a dozen other unrelated practice areas without any recognized specialization. Our firm knows how to qualify people for public benefits while protecting as much of what’s theirs as the law allows, and we have the certifications and credentials to prove it. It’s what we do … It’s the only thing we do.
"My experience was unexpectedly easier than I imagined. It was very efficient with timely results. I have recommended your service to several close friends. I was that confident and pleased with my results. Unfortunately, I needed to use your help after the sudden passing of my wife in late 2013. Your help was invaluable. Thank you for your kind assistance."
Charles P
"Mr. Morton and all of his associates were so professional and friendly each time I had to call them and also when I saw them in person. I would highly recommend their services."
Janice D
"Thank you for your excellent service to my family. It is wonderful to have such a trustworthy, efficient, and courteous firm looking after our legal needs. You and all of your employees are very responsive and skillful. Thanks Mr. Morton for assembling such a wonderful team."
Shirley T
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